Currently, there is an automation option for a 24-hour email reminder to be sent to all participants signed up for a Wix booking. However, 24 hours in today’s world can mean lost emails, searching for a link and arriving late or simply forgetting to show up. This is less than ideal for a client and staff member.
Creating this automation to be flexible with 24 hours, 2 hours, 1 hour or other customization timeline would be greatly appreciated!
Hi, I’m Ireen from the Wix Bookings team - As you’ve mentioned, currently it is not possible to change the timing of reminder emails that you send to clients before a service. We’re researching the best way to provide this sort of flexibility – we know it is extremely important - and we are collecting votes here: Wix Bookings Request: Choosing the Timing of Reminder Emails | Help Center | Wix.com
@wingcc Thanks for the suggestion - I have started using some code to customize, although I am still getting familiar. Did not see any templates or sample code regarding time, which would be my best option for this given limited time resources.