when a customer gets the sms reminder, they should be allowed to reply with confirm/cancel/reschedule. That reply should be reflected on the wix calendar so we can see which customers are confirmed. Also, while I’m suggesting features; An actual calendar view on the mobile app would be a welcome change. Not an itinerary list, an actual calendar view like the desktop wix bookings. Thank you for considering!
- Missed appointments can cost hundreds of dollars in losses.
- Every employee has mistakenly booked a 2 hour appointment as a 26 hour appointment.
- The Gaps in the booked time are as important as the bookings themselves.