I have a site that I have great success with using booking services with. However, I have my clients book an appointment with a deposit online, then pay the rest in person with me. However, they can buy a gift card through “Wix Gift Cards”, and use that gift card to book and pay for the deposit, but I cannot find a way to apply the remainder of the gift card to their balance for the appointment…
For example, they book a service that is $300. They buy a $300 gift card, and use that gift card to book an appointment and use $100 of the gift card for the deposit. Since my services vary in person, the only owe me $100 in person. Right now I cannot figure out how they can use the gift card to pay for that $100, so they will still have a remainder of $100 on their gift card…
Any help is appreciated…
Thanks
Hi, Great to hear you enjoy Wix bookings platform. At this stage, it is unfortunately not possible for the business owner to charge an offline payment with a gift card. One workaround solution would be for you to set up a specific service (not visible to all) for the amount needed and to book on behalf of your customer using his giftcard number (and mark the original order as fully paid). I understand this is not the best solution but do provide a way to consume the giftcard.
Best,
Katia
I am having similar frustrations with tracking Gift Cards with my spa. Is there a way I can get a report off all active gift cards, then export in Excell so I can manually keep track of these?
We are starting a new business. We are looking for a way for customers to receive multiple gift cards and be able to redeem multiple gift cards for a single purchase at checkout. Does anyone know of a way in the settings so that in the checkout area multiple gift card redemption codes can be used to apply towards the purchase. Thanks in advance.
Hi Katia, do you know if or when this will be available? Many clients I am building under this platform are also having the same frustration from this limitation. Please advise.
Trying to find out if this issue has been addressed. It would be great if we could have an option under “Collect Payment” with a Gift Card. My second question would be, how do we deduct the amount used for a service from the gift card? Example a Client has a $100 Wix Gift Card, and used $50 for a service. Where and how do I subtract the amount used and give the client and update on what’s left on their Gift Card. Seems like right now we can only disable once the Gift Card has been completely used.