Happy Holidays! If you need technical support, here’s what to expect during this holiday season

Happy Holidays! Keep in mind that during this time, advanced escalations may be delayed as the Wix team spends the holiday season with their loved ones.

What this means for you:

  • You can still request a callback or open a support ticket through your partner dashboard.

  • Advanced issues will continue to be escalated

  • Escalations may be delayed during the holidays but you will still receive confirmation that your issue is being investigated

  • The community team will be absent in the Wix Partner Facebook group and in the Partner Forum so you may see fewer gifs than you are accustomed to ( :violin:) during the following days:

  • December 24 & 25

  • December 30 - January 3

We hope you have a safe and happy holiday! See you on January 4th and at Forward 2021 !

4 Likes

Have a wonderful time y’all!

Thank you so much! I hope you have a lovely holiday as well :slight_smile:

We wish the new year to be better and corona free than ever! :dizzy:

Have fun everyone and have a good rest! :smile::+1:

Likewise! :slight_smile: