How do I set notifications for store orders

Question:
I want to designate client staff to receive Wix’s standard email notifications when an order is placed in the store. Where can I do that?

Product:
Wix Studio / Wix Store

What are you trying to achieve:
Wix sends me (as site owner, I guess) a beautifully formatted email notification when an order is placed in the store. I’m looking for a setting where I can get that same email sent to other specified people or roles.

What have you already tried:

  1. Looked everywhere for an appropriate setting
  2. Asked the AI tool for help, but it directed me to places that don’t exist in Settings (nor is there anything comparable to what AI described)
  3. Created a custom automation, but I didn’t have access to the email format I’m receiving by default

Stores is currently in the process of moving their notifications over to Automations to allow for customization.

But, from what I remember, you should be able to do this with a new Automation.

You’ll use:

  • “Order placed” - as the trigger
  • “Send an email” - as the action

In the “Send an email”, under “Set recipients”, you can choose who receives the email. Simply add your staff as contacts, and then choose them from the Automation