How to change "Thanks for shopping with us" message sent to costumers

[user7289]

I’m having trouble with
Changing the content of the “Thanks for shopping with us” email sent to costumers as confirmation. I don’t like the way it looks or the way it is worded, and I would very much like to change the content of this email.

Working in
Wix Editor

[Lukas_Hauge_Gray]

I am having the same exact issue, can’t find any answers online, would appreciate admin response

[Pratham]

@Lukas_Hauge_Gray

I am having the same exact issue, can’t find any answers online

Did you search the Wix Help Center first? If so, you would have come across this article which would have showed you how:

Wix Stores: Managing Emails Sent to Customers | Help Center | Wix.com

[Lukas_Hauge_Gray]

Yes, I did. Unfortunately, the guide in that post (which is also referenced by the build-in AI assistant) tells you to navigate to a place that doesn’t exist. The “edit emails” button no longer is there.

[Pratham]

@Lukas_Hauge_Gray

The “edit emails” button no longer is there.

That’s weird. Works perfectly fine for me.

Try this link maybe?

Edit Store Emails

[Lukas_Hauge_Gray]

No such button and clicking the link shows me a blank page, no clue what’s wrong

[noahlovell]

Just jumping in - have asked the team for more info around this