I have a custom sign up page with the “Join the Community” checkbox displayed and defaulted to checked. The checkbox response is not being saved upon submit. When I reported this to Wix support, they responded with:
After looking into the issue here, we have found that you are not taking any of the check box values to be stored anywhere upon sign up. As a result, people who have signed up are being asked again to join the community when trying to access the file in question. Please try one of the following: 1. develop the ability to take the checkbox values upon sign up
***2. contact the Wix Corvid forum if you are seeking assistance: *** https://www.wix.com/corvid/forum Benny
Can someone explain what they are trying to say? I find this response strange since I have two custom fields that are saved without any explicit code. Where should this value be saved? I can’t locate any reference to this field in the documentation. I don’t see it in the member database and its not in the registration/contact info object. Can someone point me in the right direction to " develop the ability to take the checkbox values upon sign up"? I’m an experienced programmer so coding a solution is well within my abilities, I just don’t see any documentation on this.
Thanks in advance for any help.
Rich
If you have the option ticked on the Wix Member settings, then you shouldn’t need to have the option included in any of your custom signup or login lightboxes.
Although, if you don’t intend to have a Wix Blog or Wix Forum on your site, then in theory you don’t need to have this option available for any user to make sure it is ticked.
Join the community is checked by default: Click the toggle to check or uncheck the “Join the community” checkbox by default. Note: This option is only relevant if you have a social app such as the Wix Blog or Wix Forum on your site. When the toggle is on, members are added to the community by default.
If you have to change this option so that it is ticked by default, then all your current and existing members will not be affected, it will only apply to any new members who sign up after the change and your site is published.
If any members are wanting to join the community, if they are not already part of it, then they can simply following the instructions below to learn how to join themselves up.
I think you’re correct, I shouldn’t need to do anything extra. I think it’s a bug. But support doesn’t seem to think so by their response.
The article https://support.wix.com/en/article/editing-your-member-signup-settings-for-the-default-form
you refer to is for the default form only. It works on the default form but I cannot use the default form because I need to have two custom fields.
My problem comes up because I’m using file-share. When the user clicks on a file for the first time, the Join the Community dialog is displayed even though they had the Join checkbox, checked when they signed up. Using the default sign up form, that dialog is NOT displayed. I expected this behavior to follow through to the custom form as well. It does not. I attached a capture of my custom sign up form.
I have a similar issue. I have Forum on my site, and I have created a custom registration form. Sometime in the last month or two, the registration behavior (via corvid) changed (without me doing any changes to my code or deploying any updates). Prior, when I registered a new user with my custom form, it would opt them into the Forum automatically. Now, this is not happening, and I can’t figure out a way via the Corvid calls to make this happen automatically.
Wix, can you either fix the issue, or add the ability via the register function to explicitly allow us to automatically opt them into the Forum/Community?
