Lost access to my Partner account

Ask the community
1

I’m having trouble with
I didn’t renew my domain and have lost access to my Partner account because I no longer have access to the email associated with it.

Working in
Wix Studio Editor

What I’m trying to do
I would like to access my Partner account in order to continue my business under a different domain registration

What I’ve tried so far
tried all the help and account recovery stuff but just keeps sending me in circles

2

Most domain providers will put a domain into a “grace period” allowing you to update details and renew if you missed it.

The best steps are to go through the account recovery process - Recovering Your Wix Account | Help Center | Wix.com - filling out the questions to the best of your ability.