Refunds for billing error

Ask the community
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1

I changed my billing from 2 year to monthly due to closing my business down soon but it said pending and then i was charged $900 NZD so the 2 year cycle.

Refund policy says no refunds on renwals. What do i do? I cant afford to lose that money as a solo mum.

2

This is something that Customer Care are best equipped to help with. I’d recommending reaching out and explaining the situation - where they may be able to assist :slight_smile:

Here’s the link to get started