Website down cant find any support from wix

Question:
My website down, paying with shut down page, cant find any of support team from Wix, very lousy platform, I want my money back! Wasting effort to get NUT!!!

Product:
Wix Editor

What are you trying to achieve:
lauch the website, it look published, but while I click on google search, it show the website cannot be reached.

What have you already tried:
Wix help center robot reply chat! It look stupid for me, non of the topic is related!!! cant find live chat support.

Additional information:
www.smartcityic.com, it cant be reached! I need help WIX!!!

Have you connected the domain correctly ? looks like your nameservers are not correct and the domain is connected to a squrespace site not Wix.