What is going on with this new media system?

As I always have done, I created a website for a client in my account and transferred it to my clients account and now they have access to all my files for all my other clients websites and my website as well.

What on earth is going on with this?!

As a test I moved a folder to the trash in my clients account and when I went back to my account it was in the trash there as well so basically all my clients now have the ability to access and delete all the media from all my other clients different websites. This is insane, this never used to happen with the old system. What you uploaded on your account stayed in your account and was only accessible through your account and visa versa.

Obviously I don’t want all my clients to have access to each others media. Is there a way to fix this or remove their access from my files after transferring the websites?

Hi there! I’m sorry to hear you’re experiencing this problem :confused:.

Have you tried contacting support to see what may be happening? If you haven’t, I strongly encourage you do as they will be able to further investigate and see what the underlying issue may be.