I use Wix Forms (new) that requires the user to make a payment in order for the form to be submitted. The problem is with the automation afterwards… Wix sends the automation regardless if the payment goes through or not!! This didn’t use to be the case, this seems to be very recent and this is a terrible change. On forms where a customer is making a purchase, the submission should only go through AFTER the purchase, and not before. This would make automations make so much more sense. Wix.. PLEASE help, this recent change is already causing me big headaches.

Agree! Trying to figure out a way around it, if anyone has any ideas?

I’m having the same issue… has anyone worked out how to resolve this?

This tutorial by @noahlovell should help: [image] How to run an automation when a new Wix Form payment has been made Show and tell I’ve seen a few people ask about how to send an automation once a new Wix Form payment has been made - so putting together all the info you need in this topic slight_smile Step 1 - Start a fresh automation Site dashboard > Automations > + New Automation > Start from scratch In the trigger list, pick “Checkout & Orders” > “Order placed” [Screenshot 2025-07-01 at 16.47.07] Step 2 - add a condition Click the + under the trigger, choose Condition In the property picker, search for “Catalog…

Also- make sure to vote for this feature request: Wix Forms Request: Triggering Form Submission Automations When a Payment is Made

Why are new Wix Forms sending Automations before a customer has paid?

Ask the community

Pratham September 25, 2025, 7:19pm 5

This tutorial by @noahlovell should help:

Topic		Replies	Views
How to run an automation when a new Wix Form payment has been made Show and tell wix-stores , wix-bookings , wix-forms	2	290	September 22, 2025
Wix Forms Submission Before Manual Payment Ask the community wix-studio , code , wix-stores , wix-forms , question	1	298	May 7, 2024
WIX Studio - "Contact Me" form behavior Ask the community wix-studio , code , cms , wix-forms , question	4	106	August 31, 2026
Enforcing payment on Wix forms Ask the community wix-stores , wix-forms	1	203	June 30, 2025
Forms changed? Difficult to reply to customers now! Ask the community wix-forms	13	346	May 30, 2026

Why are new Wix Forms sending Automations before a customer has paid?

Related topics