How to run an automation when a new Wix Form payment has been made

[noahlovell]

I’ve seen a few people ask about how to send an automation once a new Wix Form payment has been made - so putting together all the info you need in this topic

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Step 1 - Start a fresh automation

1. Site dashboard > Automations > + New Automation > Start from scratch
2. In the trigger list, pick “Checkout & Orders” > “Order placed”

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Step 2 - add a condition

1. Click the + under the trigger, choose Condition
2. In the property picker, search for “Catalog ID” (under Ordered items> Catalog ID)
3. Choose “includes any of”
4. Add 225dd912-7dea-4738-8688-4b8c6955ffc2 as the value

This condition is to ensure the automation is only run when the order comes via new Wix Forms. This is important for sites that have payments accepted via multiple apps, like Bookings, Stores, Forms etc.

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Step 3 - add a second condition

Following similar steps to Step 2, add a second condition.

1. Check if “Payment status”, “is exactly”, “Paid”

Here, we’re checking if the order placed is actually “Paid” rather than another status

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Step 4 - Add your action

1. Then, send the usual confirmation email, add label, add a coupon or any other action.

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TL;DR

When an Order is placed, check where the order has come from (in this case new Wix Forms). Check that it has been marked as “Paid”, and then “Send an email”, or any other action.