There is no human, alway wix robert and it can not anwer any question!
Hi, A_Clover_Nutrition_I !!
This might be one of the significant challenges Wix faces. The quality of Wix support has gradually declined, and many users feel increasingly abandoned due to the introduction of AI chatbots. Personally, I believe this could be attributed to the rapid increase in users and the fact that product bug fixes are lagging behind. From that perspective, while I do think it’s necessary to implement support AI as a user, I also believe there are still many types of support that only humans can provide. Like you, I hope that Wix will quickly enhance its human support.
Regaining the trust of fans who have been disappointed and left is quite challenging, so I think such reforms would be beneficial from a cost-performance perspective. The Wix user community continually expresses dissatisfaction with the quality of Wix support, which makes me acutely aware of the urgency of this issue. I want Wix to continue being a choice for many users even a decade from now, which is why I engage in this community as a supporting member.
Many volunteer Wix users, like myself, work in this community to maintain an environment of mutual support among users. If you encounter issues that Wix support has not resolved, please continue to utilize this Wix Studio community. Of course, there are types of problems that can only be solved through Wix support, but most issues should be resolved here.
Additionally, when you see posts from users struggling with problems that you could help resolve based on your Wix experience, it would be great if you could step up as a problem solver and help sustain this community where humans support each other. I believe that such actions will contribute to your own future as well! Naturally, I also think that strengthening human support is a fundamental requirement for Wix.
from: onemoretime( Don’t worry, I am a human. I’m very very human! )
P.S.
I can always be active in this community thanks to AI, so I’m grateful to AI as well.
I hope to see both AI support and human support strengthened at Wix, as well as the synergy between the two.
(This post is a translation from Japanese to English done by ChatGPT)
@A_Clover_Nutrition_I Depending on the issue someone here may be able to help or point you in the right direction. You just need to explain in detail what the issue is.