I have a custom form on my site that should send me an email when a member submits to a certain form (BookingForm) and it USED to work months ago, but so much has changed/added that I think its broke it somewhere. I have tried through Automations, Triggered Emails, and custom script, but still no luck. I called the help desk a week ago and they said that now a Triggered Email has to be executed through a script instead of the Automations. If that is so, why is the option of kicking off an Automation through a Wix Data Form still an option in the Automations step 1 trigger? Take that option out Wix if that is the case. I can even see a previous form that was deleted in the Form Name dropdown. Confusing. I’ve changed the Form permissions to Everyone to see if that would help. I even deleted and created new Automation and Triggered Email to see if that would refresh whatever changes were made (ie old triggers did not have IDs to pass to my code, so new ones had to be created. see image.) At this point, I’ve spent too much time and no success. I’d rather not go the backend wixCRM.emailContact script route because that doesn’t give me the option to use an email template and passing data through (unless I’m missing something). I appreciate the help in advance.
screenshot of Automation with option to choose a Wix Data Form to work with Automations.
screenshot of old vs. newer Triggered Email with and without ID