Hi!
I understand that any failed payments to a Wix membership or subscription automatically cancels the plan. Is there a way for us to retry the payment, or update the method on file? There doesn’t seem to be a way for the client to “manage” their plan or update their card info.
If not, what are the correct steps to fix a failed payment. My client cannot re-sign up for the payment (even though it’s after the plan date), it says that the plan is already purchased.
S