Wix websites not loading on Jio Network in India

Ask the community
,
1

I have 3 websites built on Wix as below. These sites are not loading on Jio ISP network in India., whereas all other sites are working without any problem. Then I checked other websites made on wix, all those wix websites were not loading on Jio network. All of my sites are loading without any problem on other networks like Vodafone, Airtel etc.

I contacted Wix support, they say it is a local service provider issue. When I contacted local ISP (Jio), they say that they have not blocked any website from their end, therefore it’s Wix problem in connecting their servers with Jio. Don’t know who to reach out? I am sure many other JIO users in India would be facing same issues on the Wix websites.

2

Yes,
You are correct.
We(5 People) are facing the same issue.

3

Note that this forum is dedicated to Velo. For questions regarding system and network issues, please contact Wix Customer Care . You may need to explain the issue in more detail so that they understand that it’s only on Jio.

I would also think that you would need to contact Jio as they may be having connectivity issues which are out of Wix’s control.

4

Same problem :slightly_smiling_face:

5

Not a single website which is hosted on wix is not working on jio in India

6

website developed by us on wix platform is blocked by many corporate clients…

7

But Why ?