I’m experiencing an issue with one of my website pages. Every time I open this specific page, it freezes and crashes, forcing me to refresh the browser. Even after refreshing, the same issue happens again. This page contains several multi-state boxes and

I’m having trouble with:
A specific page in my Wix Editor freezes and crashes every time I try to open it. Other pages load normally.

Working in:
Wix Editor with Dev Mode (Velo).

What I’m trying to do:
I want to open this page in the Editor to edit content and manage multi-state boxes without it freezing.

What I’ve tried so far:

  • Refreshing the browser multiple times.

  • Opening the site in different browsers.

  • Clearing browser cache.

  • Accessing other pages (they work fine).

Extra context:

  • This page contains several multi-state boxes and some custom Velo code.

  • The Editor freezes immediately when opening this page.

  • No error messages appear; it just hangs.

  • It seems the issue might be related to the number of multi-state boxes or the Velo code on the page.

  • Screenshot attached showing the Editor stuck state (if possible).

Request:
Could you please help identify the cause of this issue or suggest ways to optimize the page to prevent it from freezing?

If you’ve tried several troubleshooting steps, it seems this is best handled by our Customer Care team, who can take a closer look. You can get in touch with them here - Contacting Wix Customer Care for Support | Help Center | Wix.com

Let us know if they mention any fixes for others to try.

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