My Wix Studio is extremely slow and laggy, despite powerful hardware

I’ve had this happen as well, on a very long sales page I created. But lately it’s fine. Not sure if quitting Chrome and clearing its memory helped, as well as reloading WIX, but lately the UIs speed is Ok. Not amazingly fast, but not an issue.

Hey!

I’ve been following the conversation over the past couple of weeks, and just want to acknowledge that it’s been seen and hasn’t gone unnoticed.

I’m currently collecting this feedback from various areas of the community to share with the team, so appreciate the insights shared so far :pray:

"Please do something about this. Your editor’s user experience is terrible. In your videos, you show the editor working smoothly, but that’s misleading. Your team should be improving the editor’s performance every week. We love Wix Studio, but this editor makes us frustrated with everything. Please, please, please. If you improve the editor, you will gain tons of customers.

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The Wix Studio editor seems to be really flaky and buggy. Today, I’m about to give up working on a site (in Chrome) because I can’t get anything done. The selection boxes are really far offset from the displayed content, the selection boxes don’t match the size of the content, it’s impossible to grab some boundaries to drag them, and both cell and section boundaries are also out of place (yes, I’ve closed the browser and emptied cache). I’m also having trouble centering and anchoring elements – the editor ignores me when I try to anchor an element or anchors in a bizarre way.

But this flakiness is just part of it. There also seem to be structural issues in the editor, too. Recently, for example, the editor wouldn’t let me set a minimum size that was smaller than the current size of an enclosed text element, which was a problem because when the viewport widened and the text wrapped, a big gap appeared beneath the text element. The only way I found to beat that was to temporarily set the desktop window much wider, drag the parent element height to fit the text at that width, and then reset the desktop edit size.

I didn’t have these problems in Editor X. I find that building a page in Studio takes two or three times what it used to take me in X. In Editor X, I just built my design. In Studio, I spend most of my time fighting with the editor. Right now, I’m sticking with Wix and hoping for improvement, but I have started looking at other options.

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Yep I’ve had the UI bug out on me lately which it never did before, so something is up. I have to reload the editor once in a while.

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Sometimes it’s better, sometimes it worse. Sometimes it helps to reload the editor, sometimes it doesn’t.

And usually, something doesn’t work properly, so I fiddle around for 30 minutes, because I think I am not doing it correctly, before reloading the page. Working like this is not really effective. And it’s just an enormous waste of time.

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Hey Noah,

the conversation started in December 2024, and now in the second week in February 2025 we get the first response from you as a representative of WIX, saying that you collect the feedback.

I mean, WIX studio is supposedly aimed at professionals (opposed to the editor), and that includes for me a good and fast customer suppored. Until now, it’s neither been good, nor fast. And we are not talking about minor bugs or missing features, we are talking about the whole UI being so slow and buggy, that working efficiently on a professional basis is basically impossible.

If I didn’t subscribe to the two year payment plan and if I actually had the time right now to rebuild my whole website from scratch, I would switch to another provider straight away. But unfortunately this is not feasable for me right now, which is especially frustrating, as I just started my own company and I rely on my website as a professional.

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I completely understand your frustration, and I appreciate you taking the time to share your thoughts. I want to assure you that feedback around this topic has already been shared with the team - however, I only recently came across this specific conversation (as there are a lot of ongoing discussions in the community).

That said, I do want to reiterate that the forum is primarily a community space, and for reporting technical issues or bugs, the best way to ensure they’re properly tracked is through Customer Care, or the bug reporting flow outlined here (Wix Studio - How to report a bug). Which in this case is what you’re experiencing. This process ensures it makes its way to the relevant teams to investigate.

If you have any tickets open currently, I’d be happy to take a look :slight_smile:

Noah, the problem with reporting this stuff as a bug is that it’s far too general. Basically, the interface is buggy, and the list seems endless.

For example, I just now encountered this problem, which is new to me: I’m trying to adjust the padding at the top of a section, and instead of increasing the padding, the editor increased the spacing between the enclosed stack and the edge of the padding.

It does this no matter what mechanism I use to change the size of the padding (dragging, clicking the drag handle and manually adjusting the number, or adjusting the value in the sidebar). In every case, when I change the value of the pad, the value remains unchanged and my change is instead applied to the distance between the pad and the stack.

I’ll take your advice and start reporting these things as bugs, but it’s extraordinarily frustrating because it takes time to do this, not just the bug report, but developing an immediate workaround for my problem. As I’ve said in an earlier post, using Wix Studio adds hours and hours to my site development time, and I’m left with a result that I can’t help but feeling is fragile.

P.S. Yikes. I just went to the report-a-bug page, and – while I understand why developers need a lot of info in order to understand the problem – this is asking a lot for such general flakiness, as opposed to a single, very limited issue. I don’t want to spend my day as Wix QA staff.

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@noahlovell I totally agree with @jim75924 . I understand that I am supposed to contact the official technical support if I have a technical issue. But am I supposed to contact customer care 100 times a day and write 1000 tickets? That doesn’t make sense. The whole UI is buggy and laggy and it’s hard to describe every issue specifically. Especially because the issues are a little bit different all the time. I can’t drag an object, something doesn’t attach properly, there are delays of several seconds for every action etc. etc. etc.

I can open a ticket and write a two page report about every issue I had in the last months, but I doubt that this will be helpful.

And in the end it’s not an issue that I have, it’s an issue which many people seem to have. So I guess gathering all those issues in one thread in this forum should be more useful for the technical support. But to be honest, I don’t think either way is gonna change something. The technical support must be aware of those issues, I mean there seams to be a fundamental issue with the studio editor and not getting any constructive feedback from your side lets me question that is actually going to be solved.

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I’m totally with you - opening a ticket 100 times a day isn’t a viable solution. However, if you notice recurring trends - for example, stacking and SVG in a global section consistently errors, or doesn’t work - then this is a great time to open a report.

The reason I encourage reaching out to the Customer Care team over the community is that they have additional tools and insights at their disposal to troubleshoot and better pinpoint potential causes. (One example may be a bug in a feature that is gradually rolling out, that wasn’t previously identified during testing).

I’m with you and have already taken this with the team.


These 3 examples are a huge help! The more specific examples I have to hand, the easier these conversations are with teams, vs. generally saying to the team “Studio is laggy” (which I know several issues together makes the whole experience feel this way).

Hi Noah,

Is there any progress with this??

It’s just after 10 am and since 6:30 I have been trying to do the relatively simple task of putting a list of recurring events on a page, sortable by day.

Below is a free flow of my struggles - while it would be annoyingly detailed and pointless for a support call/or email, I’d really like you to read it and get a small sense of how frustrating it is to work in this editor.


I did at first waste some time trying to add this second collection/table to my existing events page. It was proving impossible, so I decided to just make a whole new page and see if I can figure out a better way later.

I used the automatically generated ‘list’ page from my collection. All that’s on the newly created page is one cell with a title and one cell with the repeater. A couple of text fields and a button are pre-populated within the repeater and they are pre-connected to the collection you are prompted to choose when you create the page. The prepopulated fields were showing text from my collection, all looked good. I just needed to tweak the format of the repeater and add some more text fields.

I changed the repeater from ‘cards’ to ‘rows’ - worked fine. Then I ‘unstacked’ the existing content … and things blew up all over the page.

No worries, this is a bit annoying, but just a quick bit of rearranging, right? Wrong. I couldn’t move things to where I wanted them, they just jumped around on the page. I assumed this was the usual gremlins and restarted, renavigated back to the page (because whether you shut your window down or simply use the refresh button, you go back to your home page) … and still couldn’t move things to where I wanted them.

Finally thought maybe something’s set in the docking, so went down and clicked ‘undock’ for each item and that worked. I’ve used these pages several times before and have never had to do that, but whatever, I can move again, let’s get this done.

Nope, not that easy. Next, every time I tried to add a new piece of text to this page - whether onto the repeater or into the title cell - the screen just blipped a bit, but no text visible anywhere.

So Ctrl-Z a couple times just in case text was landing somewhere on the page I just couldn’t find, then shut down and restart - yay, now I can add text. BUT ONLY ONCE: I had to close and renavigate for each new piece of text.

Luckily, there were only three. After they were in, I was able to connect them to the collection, everything was displaying nicely, great, almost done, hallelujah.

All that was left was to add a new cell for the selection tags so people can sort these recurring events by day of the week. This time the screen blipped and a new space showed where the cell should be, but there were no blue cell margins like the other cells had. Probably just that lag thing, I think, so tried to add the selection field anyway … nothing.

So … Ctrl-Z, restart, navigate back to page (for the umpteenth time) - and my page has exploded again. The cell holding the repeater is miles long, the actual repeater waaaay down at the bottom of it, it’s only 4 rows long instead of 60+, and is not showing connected text any more.

I move it back up to the top and click ‘preview’ because sometimes that makes a repeater pop back into order, but nothing. Did I somehow lose the connections? Nope, each text field is still showing as connected. Try waiting a minute, then preview again. Still nothing. So shut down, ponder the life choices that brought me to this spot, restart AGAIN, and ta-dah, now they’re appearing properly.

Last task, finally - add the selection field. Lo and behold, it works properly and I am so relieved … until I realize the selection tags are showing in alphabetical order, so Friday - Monday - Saturday - Sunday etc. instead of how people will expect to see them.

That would normally not be a big deal but I don’t know off the top of my head how to make it right and it’s the last freaking straw this morning. All I want to do now is start drinking.


The end. I’m going to go now and try to get someone to talk to me about why I was auto-billed for my old site even though I turned auto-billing off and paid for a new site.

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Fragile is a good word. I feel like my site is a jenga tower.

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:bullseye: using the wix studio editor is like making a website out of bailing wire and spit. not a good look for sure.

I built my site everyday and now i pulbished it and realised that everytime if the user want’s to go another page then the loading time is at least 5 seconds. Never experienced that slow loading speed. I have a few days left for 14-day free plan.

Is there anything else I can try to speed up the website? (I have tried all of the common things.)

Hi, @Swing_Trading !!

By the way, what specific optimizations did you implement? If your site includes videos or images, encoding videos using the AV1 codec and converting images to the .avif format can improve website speed. :innocent:

Converting images to .avif is easy, so please try it using the following website. :innocent:

Thank you!
Unfortunately, that doesn’t help. The issue isn’t with heavy pages full of images or videos, it happens even on simple text-only pages, like the contact page. Every time I switch to a new page, there’s a delay of 3 to 5 seconds before anything happens. It just sits there, doing nothing. Normally, when a page is slow, you still see it start loading right away, maybe images take a while, but you know it’s working/loading. But here, when I click a link, there’s no feedback. It feels like the click didn’t register, so I end up clicking again. Then suddenly it responds to both clicks and things go weird. It’s like the site is frozen right after clicking, before it even tries to load the new content.