Hi all,
Is anyone here experiencing problems with the Paid Plans app showing the wrong ‘Number of Session’ count?
I have some users who booked and cancelled a few sessions, and the numbers don’t tally.
I wrote to the helpdesk, but unlike what the name suggests, they were of little help.
I told them I had already done a manual count of each booking/cancellation and to check why the problem was occurring and how it could be fixed. Their answer was to send me screenshots on how to count users’ completed bookings. Very frustrating!!!
Is there a way for me to create a query on the bookings collection to download a specific user set of bookings?
Thanks