I’m having trouble with
transferring my Premium Plan from one Wix site to another Wix site within the same Wix Account.
Working in
Wix Studio
What I’m trying to do
I have two websites within the same Wix Account - I’ve purchased a Premium Plan for one of those two websites. I’m trying to transfer my Premium Plan from one site to the other site, and every time I do, I get an error message saying “We’re unable to transfer… because of a technical issue on our end, please try again in a few minutes.”
What I’ve tried so far
I’ve tried two separate ways to transfer my Premium Plan from one site to the other within my Wix account. Through Billing & Subscriptions → Domains → Assign, and just through the dashboard.
I’m using a Google Chrome browser. I’ve cleared my cache/cookies and I’ve tried transferring it on Safari browser with no success.
I’ve also spoken to a Customer Care rep at Wix and they told me that I would have to purchase a second Premium Plan, essentially I would be paying double the fee even though I only want one Plan and one website live. It’s Wix’s fault it’s not working and the error message I’m getting proves that!
Extra context
Anyone know a work-around without starting from scratch to build my website on the Premium Plan? It’s taken my hours to build this. Thank you for any advice!
