Ok, images i am placing in the editor are not aligning correctly on the live site? Can you please show me why this is happening and how to fix this?
Hey @johnwallace81 ,
Thanks for reaching out.
It’s a bit hard for me to address the issue without seeing any visualization of the conflict. If you could please provide images and a link to the live site.
Meanwhile, you can check out this tutorial - https://youtu.be/bqWb4W9aT4g , maybe it could help clarify some of the issues.
Hey Chisholm, I’m Ido from the Editor X team,
can you please share the url to site so I can try and help solve any problems you might have encountered?
Thanks
@idoh
Thank you Ido, I’ve been on support after raising a tickets for my issues
but thank you for your concern.
Yeah, this pretty much pins what I was thinking right on the forehead.
I’ve used Editor X since it was announced, with little issue (and what was there was understandable little bugs). But I took a break from using any web design tools since I was focusing on other things. I came back today, and JESUS it is bad. The login bar is evidently impossible to drag around, if you add an image to a layouter box it forces some obnoxious extra margin underneath the image, no matter HOW MANY TIMES I try to manually resize both the image and the item, or use a grid. The page menu inside the member environment bugs out repeatedly, with certain pages disappearing from the list intermittently even when appearing as intended in the editor.
It’s getting on my last nerve how dysfunctional this has become, because it used to be better. I can’t even get the layout I want set up in an editor designed from the ground up on responsive layouts, because it’s constantly bugging out. And I can’t find anything remotely useful as an alternative, so I’m stuck limping along with this dumpster fire until either it gets fixed, or I get so fed up I have to learn advanced web programming techniques on my own.
I was making an website on editor x and then i could not delete an element!!!
Hello @sygmahwinter ,
I’m Jonathan from the Editor X Team.
It’s really unfortunate to hear about your experience with our platform.
We’re paying close attention to user feedbacks and constantly improving, so p lease make sure to raise any issue you are experiencing.
I would also gladly help you with the issues you’ve mentioned above, if you could clarify and maybe bring up examples of your desired outcome.
Hi having issues with the pro galleries. Want a full page slideshow but changes to collage without asking when published. bug…?
Hi! Thank you for sharing with us.
Can you please share your site link?
We would love to investigate it for you.
Editor X is so broken and frustrating at its current state. Site masters are 100% broken. When you can finally add one it will overwrite all of your pages with it or screw up the placement, and won’t let you delete it… compositions are broken, and support doesn’t even know what’s going on. Can’t delete stuff, whenever I resize a strip the whole website will break. Whenever I resize the menu it will break as well. Just so many issues…
i am making a website in editor x from a month and now none of the section is deleting or moving! and its so frustrating!! Please help if anyone knows.
i am making a website in editor x from a month and now none of the section is deleting or moving! and its so frustrating!! Please help if anyone knows.
There are two ways to do it. You can right click and select the options in the right click menu or you can go onto the layers option on the top tool bar select the section then move or delete it from there
There are two ways to do it. You can right click and select the options in the right click menu or you can go onto the layers option on the top tool bar select the section then move or delete it from there
@johnwallace81 its still not deleting
Hi @prowisesoyprotein
I’m Noa from the Editor X team.
Please send us the site URL to hi@editorx.com and we’ll help sort this out. Thanks!
Noa
I spent an hour on support a few days ago trying to fix an issue with the first EditorX site I actually have taken live.
It was clear from working with the support person (who was great, no complaints about her) that the platform itself has serious issues still. We finally found a very weird workaround for one of the issues (had to do with repeaters connected to dynamic content), and when i tried to demonstrate the second issue it looked fine. But I applied a screen-recording app to track what my site visitors are seeing and clicking on as they navigate, and over the weekend just about all my site visitors clearly encountered the second problem (the hamburger menu doing very odd loading issues that make half the menu unclickable). And not only this, but it is clear that most users are ALSO seeing a very odd loading glitch on my homepage which i was previously unaware of.
Things that look fine in the editor and preview mode load totally broken in life testing. This makes it very hard to pinpoint what magic action will be needed to jolt the platform into doing the thing it is supposed to do.
The Masters are still broken—that’s something i didn’t even bother talking with support about, for sake of time. I cannot add any new Masters.
I intend to follow up with support, but it’s incredibly frustrating to spend so much extra time. Last week I spent 8 hours on what was supposed to be the final few fixes to the site as it launched—that should have taken maybe 1.5 hours if I’m being generous.
I cannot in good conscience recommend any clients to Editor X until things stabilize. I have high hopes for the platform, and would not “bash” the platform publicly, because there is good reason to believe all of this will be resolved in time. But I don’t have confidence in it, and wanted to just give honest feedback here in an environment where it might be heard merely as a reflection of real customer experience. Data for you guys, Editor X, do with it what you will.
Hi, I agree that it is prudent not to rely on the preview but test the live site on several devices. That also why I am really anxious to get the Release Candidate function, to allow live testing of new functionality on (regression) issues before releasing to (all) users.
Hi Sarah,
Maria here from the X team. I’m sorry to hear about these issues. Please can you attach a link to your site, so that the product team can investigate?
I’ve just started editing my website with Editor X but since the very beginning I found out that there are manu bugs and it is almost unusable. I am wondering why should I pay such an expensive fee for it.
This morning I also received an email from wix-team@emails.wix.com with a 50% discount for upgrading to a premium account, but once I clicked on the link it takes me to the Editor X website where no discount is applied at all. I frankly find it all annoying and disrespectful.