WIX Resseler Public Identifier

Ask the community
,
1

Hi,

I would like to transfer my email to Google workspace / completely out of WIX / but google needs to enter

Resseler Public Identifier

to continue the process.

Is there any way how to get it from wix ?

Thank you
Regards
Milan

2

Hey Milan,

As mentioned in this article,

1000052485
1000052485870Ă—963 142 KB

3

I have the same issue. Wix doesn´t answer my tickets. Is there a way to chat with someone?

5

2 years later, there is no easy way to do this. The AI chatbot sent us into a recursive loop! You ask for a real person … and wait … As an admin (much like domain registry keys) why can I not have access to my transfer token ?

6

As far as I understand, this process has to be initiated from Wix side. Thee best steps are reaching out to customer care. You’ll need to answer the questions when you start a chat to be connected with the right team - if it goes around in a loop, ask to speak to a human :slight_smile:

7

Because Wix operates as a closed reseller billing partner, they manage subscription releases directly through Customer Care rather than issuing reseller IDs.

  1. Contact Wix Support to Release Billing:

    • Go to the Wix Help Center and request to speak with Wix Customer Care.

    • Ask them to “Release my Google Workspace subscription to Google direct.”

    • Important: Explicitly tell them not to delete or cancel the mailbox—you are only requesting a subscription release.

  2. Set Up Direct Google Billing:

    • Once Wix releases the subscription, your Google Workspace account enters a transition/grace period (your email stays 100% active) .

    • Log into admin.google.com using your Super Admin email address.

    • Go to Billing - Subscriptions, choose your plan, and enter your payment details directly with Google.