I have a page where I had put several single-product “collections”, complete with product options, Quickview, cart button, the whole works, all with full settings attributes assigned. I published the page several times during the build and saw all these cart-ready products in place, functioning as expected. I decided to rearrange some items on the page when, suddenly, all my products disappeared and I get a white, square block with the words, “WIX Store Undefined” in the middle (see attached).
I am already at the end of my rope with this clumsy,
broken, half-baked environment and would give anything if I could have back the thousands of dollars in time I’ve got into this client’s project and start over somewhere else. Am I about to find out that all this time I spent painstakingly building these product collections has to be done over because of some “WIX Store Undefined” idiocy? What part of my “Store” is undefined, or is that yet another WIX puzzle I’m left to decipher?
Can you share a URL to your site and have you cleared your browser cache? This happens in the editor sometimes, especially in preview mode. I would refer to the actual PRODUCTS list in your admin’s dashboard to verify their existence. IF they are there and you publish the site despite this warning, you should be fine.
“IF they are there and you publish the site despite this warning, you should be fine.”
Yeah, except I need to be able to see the items as I’m building the page, not the “WIX Stores Undefined” notice. The cache dump restored the ones on the page I’m currently working on, but replaced ones on other pages with foreign, unwanted collections, which I’m going to have to rebuild.
All I want at this point is to get the site to a place where the client is ok with it, so I can begin rebuilding, coding from scratch. I chose WIX because the hype claimed it was a user-friendly environment, and my client wants to manage parts of the site himself. As a developer for the past 25 years, I can tell you this is NOT a user-friendly environment. What is is, is an abysmal mess. The interface is so slow, it takes anywhere from 5-30 seconds for a change to take effect, and that’s just for starters. Last week I needed a superscript “TM” after a product name, something we’d normally do with a superscript tag, but there’s no such option in WIX. For as many sites in WIX that have trademarked product names, there’s no ready way to insert a simple superscript TM. I was advised in the forum to cut-and-paste one from an outside site. That tells me everything I need to know: that this is an environment best suited for non-developers, those who have no reference point to know just how confined, limiting and inefficient it is, people whose ambitions are small enough to fit into its dismally meager constraints.
I have to go and rebuild now, bracing myself for the next costly bit of nonsense I’m sure is just around the corner.
At any rate, thanks for getting back to me on this. Can’t wait to be anywhere else.
I curious as to what makes you think your work is lost. Again, the element display that message usually when there is a poor network connection and shouldn’t interfere with the database of products and their categories.
If you suffered a major loss, just go back to a point where you did have everything in place is your site history, found in the Dashboard > Settings > Website Settings > Site History.
For a product database to disappear is next to impossible, unless you delete all your products. You could even delete the Store from the site, but the admin will retain your details.
It is good practice to back-up your product list using the CSV Export tool, that way you alway have a copy handy.
The TM works using a keystroke ™ (Option 2 on the Mac) just fine and I use it a lot, but there are certain fonts that can’t handle this subscript.
Good luck… but start with recovered a working state from your history.
hi, @cayce
we are sorry that you are experiencing this, but as iamteejay mentioned previously, it does not mean that your work or progress was lost and I would recommend doing just the same actions, teejay suggested
our Customer Care team will be glad to assist you with this Stores issue if it won’t be resolved, you can contact them via chat or call here
also, we can create a support ticket on your behalf, if you would like to, but for this, we need to ask you for the site link
