Why did you remove the dedicated Wix reps for Partners? The support I received through my account manager was awesome, but frankly the quality of tech support and service has gone far downhill lately

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Background
This topic answers a question submitted at an Open Studio event. To view a list of all the questions submitted, visit this topic.

Question
Why did you remove the dedicated Wix reps for Partners? The support I received through my account manager was awesome, but frankly the quality of tech support and service has gone far downhill lately.

Answer
We currently support all eligible Icon partners through our Success team (available on your Studio Workspace). As our team is constantly evolving, we will be rolling out additional services with some exciting new opportunities for managed partners very soon. Meanwhile, we invite you to visit our new events page to keep updated with all our upcoming activities. https://www.wix.com/studio/academy/events

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Open Studio is an event where we share with you everything we’ve been working on: product updates, new announcements, growth opportunities, and our plans for the future. This topic was created to answer a question submitted at an Open Studio event. To view a list of all the questions submitted, visit this topic.