How has anyone resolved an issue with Wix payout verification? And how long did it take you?
Product:
I have a Wix Premium account and Wix business subscription. After several months, we are now ready to open our ecommerce store.
But we can’t get our payouts verified!
The “compliance team” asks for the same documentation over and over - which we already provided. Again they want:
- Real pictures of your work/location with goods in stock. Selfie with the real products.
- Good quality Selfie with ID
- Copies of your fulfillment agreements with suppliers if there are any
- Any reviews or feedbacks from customers. Proof of communication.
We aren’t even “open” yet (and we have told them this). How do you get reviews when you can’t receive payments to sell anything?
I’ve seen that this is a big issue with Wix - but I never see that anyone ever resolves their situation.
Should I just look at moving my website to Shopify or another website builder? Thankfully my domain isn’t through Wix.
So how have others actually RESOLVED this? I’m now considering moving my website.