My website will not display correctly in mobile view on my Android Tablet. However, on my Android phone it does display correctly. Is there a solution for this please?
You need to tell us more if you want help. What exactly is going wrong?
Are you saying that you want the mobile view to appear on your tablet? If so, you should look at your breakpoints. By default, Editor X sets separate breakpoints for tablets and mobile, so your mobile layout won’t show up on tablets unless you take some steps to make that happen.
Do you need help with breakpoints?
Yes I do - thank you. The strange thing is that this is only a recent issue. The site has been displaying perfectly on my tablet until I added a new page. I should add that I’ve had this issue before, but it fixed itself all by itself!
Here’s a starting point: https://www.editorx.com/academy/lessons/breakpoints-part-1
If I move content within breakpoints, it makes no difference. I do not understand why the site displays correctly on my mobile but not on my tablet. I have watched a video which says to pick the correct display icon in editor - mobile, tablet or desktop - but my editor on my PC only has mobile or desktop NO tablet icon.
I appreciate your help with this but I’m finding it very frustrating. Because, as I said it was displaying correctly previously in mobile mode on my tablet.
Carol, you mention that the editor shows only mobile and desktop options. Sorry to ask such a simple question, but: are you using Editor X? Or are you using Wix?
The Wix Editor has only two viewport options, desktop and mobile. The toolbar looks like this (I’ve circled the two viewport options):
The Editor X toolbar has, by default, three options: desktop, tablet, and mobile (although you can configure it differently). It looks like this:
Hi Jim, yes, I’m using the Wix Editor. I’ve been on the Chat help line and apparently my website only displays in landscape mode on my tablet. It is now looking ok, although I may have to play with the Home screen to make it fit better.
I swear that it used to display in Mobile (vertical) view on my tablet, but I haven’t looked at it for ages. Maybe something was upgraded and changed.
Thanks so much for your help though. Cheers, Carol
FWIW, I took a look at your site earlier on my iPad, and it looked fine. It was a desktop layout and fit nicely on the screen. That was the case with both the default Safari browser and with the Firefox browser. Unsurprisingly, the Chrome browser displayed it the way you showed it on your Android tablet – desktop extending beyond the edge of the screen.
I had a long chat with Wix support and they said they were going to refer it to an expert. I think it it a Chrome browser problem - which you have confirmed. It is now displaying in landscape mode on my tablet but not in a totally satisfactory way. I much preferred it when it displayed in portrait mode. However, I’m going to live with it at the moment! Thanks for all your help.