Wix automation triggering when Booking service amount due equals 0

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1

Question:
I’m trying to set a “Check if” step in an automation for Wix Bookings when the order is paid, but it’s not working

Product:
Wix Editor

What are you trying to achieve:
Hi community!
I’m trying to set an automation, but the “Check if” condition is not working as I want
The trigger is when a specific session is booked.
What I want to achieve is to send an email when the due amount of the order linked to this booking is 0.
I set the Check if condition to “Remaining amount” equals 0. But when I test it and pay the booking right away (we use PayPal), the automation follows the “Else” path.
Is the automations for Wix Bookings not working correctly?

What have you already tried:
I tried equals to 0 and doesn’t equal to 0. In both cases doesn’t matter if I pay the order fully or partially, both conditions will follow the same path.

2

Wix automation may trigger before PayPal confirms payment, so the “Remaining amount = 0” check fails.
Add a short delay step after the booking trigger to allow time for payment to process.
Alternatively, use Payment Status = Paid as your condition instead of checking amount.
Test again, and if it still fails, if still having problem let me know.

3

Thank you for replying!
Yes, I tried with a 5 minutes delay with the same results
I just checked but there is no “Payment Status” option under Check if conditions